Your pupillary distance may or may not be listed in the same place. Both options exclude shipping. During the initial day period, broken frames can be replaced at no charge.
Additionally, while replacement nose pads and nose pad screws for rimless frames are offered for the life of the glasses, Zenni does not offer repair services. Overall, Zenni Optical is a great place to shop online for cheap prescription glasses. Just be sure you know your prescription and pupillary distance before trying to place your order.
Have you ever ordered from Zenni Optical? Tell us about your experience in the comments below! Home Save Money. What Is Zenni Optical? Search forums. Log in.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Zenni Optical - How long for glasses to arrive? Thread starter bucket o' butter Start date Jul 4, Joined Jun 22, I just ordered glasses for my daughter.
Does anyone know how long it takes to ship the orders? Their website says "up to two weeks", but I am curious how quick other people received their orders. We leave for Disney in 15 days and I am hoping to get them before we leave.
I know I am cutting it close, but payday wasn't until yesterday! Sincerely, Zenni Optical Customer Service If I'd remembered just how long that pair took to get here, I wouldn't have bought another pair, but now I'm waiting on the pair that I ordered on Jan. Hopefully, I'll get it without any trouble.
Maybe if we send a few emails their way, they'll wake up and figure out that their shipping and customer service needs serious work. Twelve bucks is a great price to pay for glasses, so I hope they get things straightened out. I'm not going to buy from them again if it takes that long to receive my order this time. Update: just got an email: XXXX, We will ship your glasses from the lab in China on 4th February, and the time when you get it may vary slightly depending on your location.
By the way, your patience will be greatly appreciated. Thank you for selecting Zenni Optical for your vision needs So hopefully I'll get them at, um, some point.
Gotta love that Hong Kong postal service. Just got this update which does not contain a tracking number. We'll see if the glasses actually arrive this week. Dear Zenni Optical Customer x Please check your mailbox for the package in the next few days. Due to the long Chinese Lunar Year holiday, the process of your order took longer than the regular time.
We apologize for the inconvenience caused to you. Thank you for selecting Zenni Optical for your vision needs. I placed an order on Jan 5th.
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